This letter is to inform our customers about an ongoing scam regarding toner for copiers and printers. Recently a few of our customers have reported calls from the “Distribution Center” or from the “company that handles your supplies.” These callers have been offering discounted toner or a warning of a price increase as an incentive to buy toner. If you have a service contract with Imaging Concepts, that contract will normally include supplies as well.
If you are called by someone, and their authenticity seems suspicious, please ask for their contact information and tell them you will give them a call back. After you have hung up, call the phone number found on your copier or printer to verify that the person is with Imaging Concepts. Any Imaging Concepts employee will identify as such, and we are happy to have you call back to confirm our identity.