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When it comes to office solutions and the product technology it brings, including service needs and repair, we are known for our fast, reliable and extremely effective performance. Our service center sets us apart from all other providers, while establishing ongoing confidence in each customer’s level of satisfaction. Regardless of where or what products you have acquired, it’s rare to find outstanding service and follow up like ours.
Adding to that fact, we hire only the most reliable, experienced technicians, and then arm them with the latest, cutting edge technology tools. We can utilize remote diagnostics to expeditiously assess where your needs lie, quickly providing the fastest “service call” possible. Our certified service engineers provide expert diagnostic and repair services on a variety of laser printers, copiers, fax machines, MFPs, plotters and wide format printers, among other devices.
Imaging Concepts of Utah is well established as the leading supplier of digital duplicating products and print-finishing equipment, and though we specialize in Konica Minolta, KIP and HP devices we are certified to repair and sell other brands independently.
Response Time
Year after year, our company is synonymous with high-quality products, great reliability, and a high level of immediate customer response. Our call center is staffed and ready to assist you and our service is consistently rated among the best in the industry.
Want more information? Have a service suggestion? We can set up a regular maintenance schedule for all of your office equipment, such as printers, in one cost-effective package, keeping them running in top condition and reducing the likelihood of major equipment failures and costly downtime.
Please call us at 801-886-2679 for detailed service information. |
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Dispatch
 Our service call center is located right here in Utah which allows our employees to know each account personally and evaluate the call over the phone. This way your assigned tech arrives with the correct parts to repair you equipment immediately. All service traffic and account activity is monitored by computer mapping software for the quickest possible response times.
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Customer Care Representative
 Our customer care representatives will be calling on you for the following:
- Supply Monitoring
- Equipment Training
- Equipment programming
- Customized reports
- Emergency deliveries
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- Factory-certified technicians
- Free factory modifications
- Technician of account
- Computerized technical tracking
- Service response guarantee
- "Premier" servicing dealer
- Field performance analysis
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National Account Programs
Through strategic partnering with other authorized dealers, we offer services in
over 800 locations nationwide.
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© 2005-2010 Imaging Concepts of Utah
801-886-COPY
sales@imagingutah.com |
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| © 2008 imaging concepts. All rights reserved. |
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